Small businesses need technology, but there is a limit to how much you can support because of resource and budget constraints. Here at Ascendant IT Solutions we lift that burden from you and provide a seamless IT experience that will serve your business and provide you with the tools you need so that you can focus on revenue and growth.
We operate as your virtual chief information officer (VCIO) or virtual chief technology officer (VCTO), which means we are in the decision-making process from the very beginning. For example, you may come to us and say you need a new online database system. Our VCIO will sit down with you, gather all your requirements, the scope of work, plus any future needs or scope for the software, and then we go and research what’s out there that best meets your needs.
We know that often with all the technology needs a small business has, the more you want to get support, the higher the cost goes. At Ascendant IT Solutions we don’t work like that. We cap all costs at a flat monthly fee and give you all the support that you need – the unlimited support that you need. This way we truly are your VCIO or VCTO, because whatever help you need is available at no extra cost. We work for you and with you and never charge you rates on top of our agreed monthly fee. This means you can rest assured that your VCIO or VCTO is truly part of your business and will be there as much or as little as you need.
We can manage your network infrastructure, your cloud, your security, your communication – all your IT support generally. We function as your IT department, not an abstract team external to your business, but as part of your business. When we work with our small business clients, we are your dedicated IT department, which means we provide not only the help desk support, cloud services and security that you need, but also research and analysis of other technologies that you may need for your specific business or vertical.
Our expert leadership brings much information and insight to you based on 15 years of experience in providing managed services for small businesses. We have worked with a large client base of small businesses and we know what has worked in the past and what hasn’t worked in the past, what‘s good technology and what’s not good technology, what to look out for and what to ignore and put aside. Our deep and extensive experience can give you the best solution for your needs, and at the same price every month, meaning you will never have to worry about your IT budget again!